Telephone Training & Support

MACS Telephone Training offers many advantages to a MACS User.
  • Learn MACS in the convenience of your own office, using your computer and your data.
  • Training can be scheduled in small sessions so learning can be followed by practical usage. This assures that you attain more thorough knowledge and a greater understanding and retention of the features that are important to you
  • More can be learned in less time with less expense to you
What is it?
  • Telephone Training: A MACS Training Specialist will instruct and guide you through the implementation and use of MACS as it meets your special needs.
  • Telephone Support: A MACS Support Specialist will guide you through answers to your questions.
How does it work?
  • A MACS Specialist connects our computer to your computer via modem and communications software available from MACS. Once the computers are connected, the MACS Specialist can control your computer and demonstrate MACS or can give you control and supervise as you process.
What is the cost?
  • $120.00/Per Hour; (MACS/care plus Price)
  • $180.00/Per Hour; (List Price)
  • Two-way communication is required: Client pays telephone communication; MACS pays the modem communications.
What are the Requirements?
  • MS-DOS Version of MACS (Current Version 3.35)
  • Current Level of Thoroughbred Business Basic (Level 7+)
  • Connections using Net Meeting or
  • pcANYWHERE Software MS-DOS Version 5.0+ or Windows Ver. 9.0+
  • Asynchronous Modem 56K bps with a dedicated phone line
  • Telephone with Speaker


© , Manufacturers' Agents Computer Systems
Sales:
sales@macsworld.com, (800) 321-1788
Support: support@macsworld.com,
(239) 514-7594
powered by dynamics online